Legal
Privacy Policy
Your data belongs to you. Here's exactly how we handle it.
Last updated: January 2026
Overview
At Clan, we respect your need for online privacy and protect any personal information you share with us. This policy explains what data we collect, how we use it, and the rights you have over your information.
By using Clan, you agree to the terms of this Privacy Policy. We may update this policy from time to time and will notify you of significant changes.
What we collect
When you create a Clan account, we collect:
Your name and email address (required for account creation)
Your company name (for workspace setup)
A password of your choosing (stored securely, hashed)
As you use Clan, we may also collect usage data such as feature interactions, login times, and error logs. This helps us improve the product and diagnose issues.
How we use your information
We use your information to:
Provide and maintain the Clan service
Send you product updates, release notes, and important notices
Respond to your support requests
Improve the product based on usage patterns
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
Third party data
Clan may have access to third-party personal information you provide as part of using our services — for example, employee records you import into the system.
This information is used solely to provide the Clan service to you. We do not share, sell, or use third-party personal data for any purpose beyond what is required to operate the platform.
Data security
We take data security seriously. Our measures include:
Industry-standard encryption for data in transit (TLS) and at rest
Access controls limiting employee access to your data
Regular security monitoring and audits
Secure, redundant data storage infrastructure
If you discover a security vulnerability, please report it to support@clan.biz immediately.
Your rights
You have the following rights regarding your data:
Access
Request a copy of all personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete data.
Deletion
Request that we delete your personal data.
Opt-out
Unsubscribe from marketing communications at any time.
Data retention
We retain your data for as long as your account is active. If you close your account, we will delete your personal data within 30 days, except where we are required to retain it by law (such as invoicing records).
You can request a full data export before closing your account. Contact support@clan.biz to initiate this.
Contact us
If you have questions or concerns about this Privacy Policy, contact us: